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Stop Complaining and Make Things Happen. A story to transform your life and your company forever. Companies make great efforts to win a customer, only to lose them due to a precarious service attitude. Departments work internally like islands, disconnected from reality and the...
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Amarillo
Stop Complaining and Make Things Happen. A story to transform your life and your company forever. Companies make great efforts to win a customer, only to lose them due to a precarious service attitude. Departments work internally like islands, disconnected from reality and the needs of the people they should be serving. But what if after an exhausting day you took a taxi and what happened inside transformed your life forever? What if you stopped waiting for things to happen and dedicated yourself to making them happen? What if you woke up happy every morning to do your job, because it's not just a simple, monotonous task, but fulfills a higher purpose? This book is based on a real experience, with a real taxi driver. Someone who, despite all adversity, decided to make a difference for his passengers and give meaning to his work. David Gómez, author of the bestsellers Bueno, Bonito y Carito and Detalles que Enamoran: cómo derretir a los clientes para que no quieran comprarle a nadie más, surprises us this time with an entertaining business parable to find new meaning in our work. A message to make a difference in this world, one person at a time. |
Editorial: EDICIONES B Fecha de publicación: Páginas: 154 Empastado: Tapa blanda Idioma: ES |
