Break the "no" barrier

An innovative, field-tested method for tough negotiations in the office and at home.

Never Split the Difference is an essential negotiation manual, conceived and perfected throughout Chris Voss's extraordinary career as a hostage negotiator and as a renowned professor at the world's most prestigious business schools.

Voss has tested these techniques in all kinds of situations and has proven their effectiveness, both at the beginning of his career - when he patrolled the dangerous streets of Kansas City - and in the courses he teaches at universities.

Many people have applied his teachings: from clients who have seen their companies' profits increase significantly to master's students who have found better jobs, or even parents who have to resolve issues with their children.

Never Split the Difference recounts some truly dramatic situations and reveals the most effective negotiation strategies. Voss, one of the world's most successful negotiators, teaches us how to put these techniques into practice in every aspect of our lives.