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Ganadores

Pablo Foncillas

9788416883547 CONECTA
Sinopsis

How can I stand out in the Amazon-dominated era?How do I connect with new consumers?How do I lead my company towards omnichannel?What are hyperservice and servification?Changes in the commercial process are happening at an incredible speed, both in business-to-business (B2B) a...

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Books Nonfiction
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Ganadores

How can I stand out in the Amazon-dominated era?
How do I connect with new consumers?
How do I lead my company towards omnichannel?
What are hyperservice and servification?

Changes in the commercial process are happening at an incredible speed, both in business-to-business (B2B) and business-to-consumer (B2C), and regardless of the industry. This means we spend our lives looking for the keys that allow us to connect with our customers.

How can digital facilitate my commercial process and help me connect with my customers?

Winners answers this question, a true "trending topic" in current B2B and B2C businesses, and reveals the secrets to reconnecting with your current and future customers using technology as a tool.

Because surviving in times when Amazon or Alibaba seem to monopolize everything is no easy task. But, as in so many things in life, winning customers yesterday, today and always, is also a matter of method. And the Winners method, created to sell today and always, helps you navigate this future that is as exciting as it is threatening.

Through real cases, you will learn what companies that do it well in B2B, retail, banking, services, automotive, luxury, etc., do—companies that have already understood how to integrate their sales proposals to succeed in current and future market conditions. And the six steps of the Winners method, explained in an entertaining and direct style, will encourage you to redefine your company's vision, teams and roles to redesign the integration of its channels and reinvent your capabilities.

In Winners you will find the secrets to connecting with your current and future customers using technology as a tool.

Critics have said...
"This is the definitive book for those who want to understand how to create winning proposals by combining the best of offline with the best of online."
Jordi García Tabernero, General Director of Communication and Institutional Relations, Naturgy

"Pablo's ideas in the book are thought-provoking and stimulating for connecting with customers in this digital age."
Aurelio Vázquez, Chief Operating Officer, Iberostar

"With clear and direct language, full of examples based on his experience, Pablo immerses us in the reality of the digital world with practical lessons and advice that leave no one indifferent. An essential book for wanting to understand and operate in the digital world today."
Jordi Juan Raja, Deputy Director, La Vanguardia

Editorial: CONECTA

Fecha de publicación:

Páginas: 264

Empastado: Tapa Blanda

Idioma: Español

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Sobre el autor

Pablo Foncillas Ver más de este autor
Pablo Foncillas, formado en la Escuela Suiza, es licenciado en derecho y MBA del IESE Business School. Compagina su vida en el entorno académico (dos lustros como parte del claustro del IESE) y como conferenciante junto con roles directivos y de consultoría en...

Pablo Foncillas, formado en la Escuela Suiza, es licenciado en derecho y MBA del IESE Business School. Compagina su vida en el entorno académico (dos lustros como parte del claustro del IESE) y como conferenciante junto con roles directivos y de consultoría en varias industrias. Ha trabajado para más de 175 marcas en 25 países.

Es autor del libro Sin miedo al cambio (2016) y coautor de Moda en el entorno digital (2015), y publica artículos en prensa generalista (La Vanguardia y El Periódico, entre otros), especializada y de gestión como IE Insight o Harvard Deusto, además de diversos casos. Ha dado clases en España y en varios países europeos y en Latinoamérica para multitud de directivos de decenas de nacionalidades. Ponente habitual en consejos de administración y comités de dirección, ha sido invitado como Ted speaker y ha impartido sesiones sobre temáticas alrededor del comercio electrónico, omnicanalidad, redes sociales, marketing digital, tendencias, ventas, route to market, comunicación comercial y marketing.

www.pablofoncillas.com

@PabloFoncillas