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Never Split the Difference: Negotiating As If Your Life Depended On It

Chris Voss

9780062407801 Harper Business
Sinopsis

This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether yo...

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Never Split the Difference: Negotiating As If Your Life Depended On It

This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:

* Establish Rapport 
* Create Trust with Tactical Empathy
* Gain the Permission to Persuade 
* Shape What Is Fair 
* Calibrate Questions
* Transform Conflict into Collaboration
* Spot Liars
* Create Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.

Editorial: Harper Business

Fecha de publicación:

Serie:

Páginas: 288

Empastado: Hardcover

Idioma: en

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Sobre el autor

Chris Voss trabajó para el FBI durante veinticuatro años. Actualmente es uno de los mayores expertos y profesores de tácticas de negociación del mundo. Es el fundador y director general de The Black Swan Group, una importante empresa de ...

Chris Voss trabajó para el FBI durante veinticuatro años. Actualmente es uno de los mayores expertos y profesores de tácticas de negociación del mundo. Es el fundador y director general de The Black Swan Group, una importante empresa de consultoría. Ha impartido clases en diversas universidades y escuelas de negocios como la University of Southern California Marshall School of Business, la Georgetown University's McDonough School of Business, la Harvard University, la MIT Sloan School of Management y la Northwestern University's Kellogg School of Management, entre otras.

Chris Voss utiliza sus muchos años de experiencia en crisis internacionales y negociaciones de alto riesgo para desarrollar un programa único cuyas técnicas están acreditadas internacionalmente en el mundo de los negocios.

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