Never Split Difference

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues to succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counter-intuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car; negotiating a salary; buying a home; renegotiation rent; deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Differencegives you the competitive edge in any discussion.

Ficha técnica

Empastado: Hardcover Páginas: 288 Medidas: 9 in H | 6 in W | 1 in T | 0.9 lb Wt Editorial: Harper Business

Sobre el autor

Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. He currently teaches at University of Southern California’s Marshall School of Business, and has taught at many other business schools, including Harvard University, the Sloan School of Management, the Kellogg School of Management, and Georgetown University’s McDonough School of Business. He lives in Los Angeles, California. Tahl Raz is a best-selling author and award-winning journalist uncovering big ideas and great stories that help people and organizations change and grow. He’s lectured widely on the forces transforming the new world of work.